• Complete refrigeration and HVAC 
    service available
  • First class fully trained engineers 
    on call
  • Broad experience and outstanding 
    problem-solving
  • Specialist services including data 
    acquisition and oscilloscope 
    diagnosis
  • Commercial and industrial 
    contracts welcome
 

Feedback

As an ongoing policy, Fridgetek Ltd relies on YOU our customers, to give us HONEST and independent appraisals of our over-all performance specifically on your site and the benefit of your opinion on how we can better serve your needs.

If you could please take the time to complete this simple form we would very much appreciate it.

Company Name
Your Name
How Did You Find Us
Can you rate the overall presentation and content of our quotation
N/A Poor Adequate Good Excellent
Could we improve the overall presentation and content, if so how?
N/A No Yes

Can you rate the engineer/s / representatives that serviced your site, feel free to add any comments for improvement if needed, or individual praise.

Engineer / representative personal presentation 

N/A Poor Adequate Good Excellent

Engineer / representative attitude 
N/A Poor Adequate Good Excellent

Engineer / representative competency of work carried out 
N/A Poor Adequate Good Excellent

Engineer / representative completed required site access and work permits . Quality of our own method statements and risk assessments if required
N/A Poor Adequate Good Excellent

Tools used in seemingly good order
N/A Poor Adequate Good Excellent

Quality of materials used
N/A Poor Adequate Good Excellent

Van stock available to complete your works with minimum visits
N/A Poor Adequate Good Excellent

Workmanship and presentation of completed works
N/A Poor Adequate Good Excellent

Site housekeeping during and on completion of site works
N/A Poor Adequate Good Excellent

Final administrative competency
Did our quotation accurately reflect your requirements?
N/A Yes No

Did we complete the works to your satisfaction?
N/A Yes No

Was our final invoice as per your expectation
N/A Yes No

Thank you for taking part, we will take all your comments on board to try an deliver an even better premium service.

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